The hotel's location is great for those going to concerts or shopping as it is near an events venue and a city shopping center. The staff is friendly and apologized on behalf of the hotel for issues guests experienced. The breakfast is diverse and delicious.

Some guests had issues with outdated key systems, which made it difficult to access the toilet and caused the lights to turn off abruptly.

The hotel had a good location close to shops and restaurants. the breakfast was also a good deal, with a variety of food. the decorations for Christmas were also nice.

The heating in the room was turned off during the night making it very cold. the keys to the room were also outdated and difficult to use.

I loved the hotel's great location, it was close to the city shopping center and perfect for attending a nearby concert. The staff were very friendly and always went the extra mile to make my stay comfortable. The cleanliness of the hotel was impeccable, and the hotel facilities provided everything I needed during my stay.

There was nothing I didn't like about this hotel.

Friendly staff, great location, nearby shopping center, fine breakfast option.

Nothing, no complaints at all.

The hotel offered a great breakfast, with a wide variety of options to choose from. The location was ideal for a romantic escape, with many restaurants and shops in close proximity. the room was clean and well-maintained, providing a comfortable and relaxing stay.

While the overall stay was enjoyable, the lack of air conditioning in the room made it quite warm during the day. The key system was also outdated, causing some inconvenience when using the bathroom at night.